Gentle, Stress‑Free Grooming for Your Furry Best Friend
At Fetch and Frolic NY, we believe that grooming should feel like a relaxing spa day, not a chore or a source of anxiety. Our pet‑first philosophy means we design every detail of the experience around your dog’s or cat’s comfort, safety, and individual needs.
From soft lighting and calming music to slow introductions to tools and groomers, we create a soothing environment that even nervous pets can learn to trust.
Certified, patient groomers
Our certified groomers specialize in low‑stress handling techniques and take extra time with seniors, rescues, and sensitive pets.
Vet‑approved products
We use premium, vet‑approved shampoos and conditioners, tailored to your pet’s skin and coat type, and we never use harsh fragrances or unnecessary chemicals.
Every service customized
Whether your companion needs a simple bath and brush, a breed‑standard haircut, deshedding, or a full spa package with pawdicure and teeth brushing, we carefully customize each service.
Fetch and Frolic NY offers transparent pricing, clear communication, and digital reminders so you can easily manage appointments. We treat every pet as if they were our own, celebrating their unique personality and respecting their boundaries. Our goal is simple: a clean, happy pet who walks out wagging their tail, and a relieved pet parent who feels fully informed and supported.
Benefits
Why Pet Parents Trust Fetch and Frolic NY
Choosing a grooming salon is about much more than finding the closest or cheapest option. At Fetch and Frolic NY, we focus on long‑term wellness, emotional comfort, and consistent quality. Our team is trained not just in styling, but also in reading animal body language and adjusting the pace of grooming to match each pet’s tolerance level. We schedule fewer pets per day so we can give each furry guest unhurried, one‑on‑one attention.
We also believe in full transparency: you’ll always know which products we use, how long the visit will take, and what to expect during and after the appointment. Detailed notes and before‑and‑after photos help you track your pet’s coat and skin health over time. For busy owners, we offer flexible scheduling, text updates, and clear pick‑up instructions, so you never have to guess when your pet will be ready to go home.
Premium, Pet‑Safe Products Only
Skin and coat health are at the heart of every service we provide. That is why Fetch and Frolic NY exclusively uses high‑quality, pet‑safe shampoos, conditioners, and sprays formulated without harsh sulfates, parabens, or heavy artificial fragrances. We select products based on your pet’s unique needs, such as sensitive skin, allergies, double coats, or curly textures. Our groomers keep detailed notes so your pet receives the same, consistent care at every visit.
We also offer specialty treatments like hypoallergenic baths, medicated shampoos with veterinary approval, and nourishing coat masks for dry or damaged fur. For paw care, we use gentle, food‑grade balms that moisturize without leaving greasy residue on your floors. By focusing on safe, science‑backed products, we help support your pet’s comfort while reducing the risk of irritation and post‑groom itchiness.
Customized Grooming for Every Pet
No two pets are exactly alike, so their grooming shouldn’t be either. At Fetch and Frolic NY, we start each appointment with a short consultation where we ask about your pet’s lifestyle, health history, coat challenges, and your style preferences. Whether you want a show‑ready trim, a practical low‑maintenance cut, or just a tidy face and paws, we work with photos and clear examples so the result matches your expectations.
We also adapt our approach based on age and temperament. Puppies and kittens may need shorter, positive first visits focused on desensitization, while seniors might need extra support getting on and off the grooming table. For rescues or fearful pets, we may recommend several shorter sessions to gradually build trust. This personalized care plan helps your pet feel safe and ensures they always leave looking and feeling their best.
Transparent Communication & Easy Booking
We know your time is valuable and that leaving your pet with someone else requires trust. Fetch and Frolic NY keeps you informed at every step. Our online booking system lets you choose services, pick a time that works for your schedule, and receive instant confirmation. Ahead of your appointment, we send reminders with preparation tips so you know exactly what to bring and how long your pet will stay.
During the visit, we can provide text updates and photos upon request, especially for first‑time or nervous pet parents. After grooming, your stylist reviews what was done, any skin or coat issues noticed, and recommended follow‑up care at home. Clear pricing, no surprise add‑ons, and honest guidance about maintenance schedules help you plan ahead. Communication is at the core of our service, so you always feel confident in the care your pet receives.
Clean, Safe, and Hygienic Environment
A grooming salon should be as clean and safe as a human spa—if not more. At Fetch and Frolic NY, we follow strict sanitation protocols before and after each pet. Tools, tables, tubs, and kennels are disinfected with pet‑safe, veterinary‑grade cleaners that effectively remove germs without harsh fumes. Fresh towels and linens are used for every guest, and high‑touch surfaces are wiped down multiple times throughout the day.
We carefully manage pet flow to avoid overcrowding and minimize nose‑to‑nose contact between unfamiliar animals. Ventilation systems and air purifiers help keep the space smelling fresh and reduce airborne dander. Our safety standards extend to emergency preparedness as well: our staff is trained in basic pet first aid, and we maintain clear protocols for handling medical issues or behavioral concerns. This attention to detail gives you peace of mind every time your pet visits.
Testimonials
My senior golden retriever, Daisy, has always been nervous about grooming, and past salons rushed through her appointments just to get her finished. At Fetch and Frolic NY, the difference was obvious from the moment we walked in. The staff got down on her level, let her sniff the tools, and moved at a pace she could handle.
They even gave her short breaks when she seemed tired. Her coat came out incredibly soft, her nails were trimmed perfectly, and there was no strong perfume smell afterward—just a clean, healthy scent. Most importantly, Daisy walked out wagging her tail instead of pulling toward the door in panic. I finally feel like I’ve found a place that truly understands and respects older dogs.
MCMorgan L. CarterMarketing Specialist
Our community
Caring for Pets Across the Community
Fetch and Frolic NY has grown alongside the families we serve, welcoming new puppies, senior companions, and everything in between. Over time, we have built strong relationships with local veterinarians, shelters, and rescues, allowing us to support pets at every stage of life. Our focus on gentle handling and consistent quality has helped nervous animals become regular visitors who recognize our team and walk in with confidence. Each visit gives us a chance to track your pet’s skin, coat, and nail health so potential issues can be spotted and discussed early.
Because we value transparency, we pay close attention to feedback from pet parents and use it to constantly refine our services. Appointment data helps us understand which grooming packages are most helpful, which breeds need extra time, and how often pets return for maintenance. This lets us design more accurate care schedules and price structures that reflect real needs instead of one‑size‑fits‑all assumptions.
Behind every statistic is a real pet and their family, so we measure our success not only in numbers, but in calmer visits, healthier coats, and wagging tails at pick‑up time. Our growth is built on word‑of‑mouth recommendations, consistent results, and a shared belief that pets deserve spa‑level care in a safe, supportive environment.
Happy pets groomed with care and attention at Fetch and Frolic NY.
2500+
Returning pet parents who trust us for regular spa visits.
1200+
Customer satisfaction rating based on post‑visit surveys and reviews.
98%
Combined years of professional, certified grooming experience.
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By Sarah Williams
FAQ
Frequently Asked Questions
We know that choosing the right grooming salon involves a lot of questions about safety, products, timing, and what your pet will experience from the moment you walk in until pick‑up. This section brings together answers to the questions we hear most often from pet parents across the USA.
If your concern is not listed, our team is always happy to provide more details by phone or email before you book. We want you to feel completely confident that Fetch and Frolic NY is the right fit for you and your furry companion.
How long does a typical grooming appointment take?
Most full‑service grooming appointments take between 2 and 3 hours, depending on your pet’s size, coat condition, and temperament. New, nervous, or heavily matted pets may require additional time so we can move slowly and keep the experience as low‑stress as possible. We will give you an estimated pick‑up time at check‑in and can send text updates upon request.
Do you use sedation or any calming medication?
No, we do not use sedation or administer any medications. Our approach relies on fear‑free handling, slower pacing, and a calm environment. If your veterinarian recommends a prescription for severe anxiety, it must be given at home prior to the appointment under their guidance. Please let us know about any medications your pet is taking so we can note it in their file.
What vaccines does my pet need before visiting?
For the safety of all pets in our care, we require current core vaccinations as recommended by your veterinarian. For dogs, that typically includes rabies, distemper/parvo, and bordetella. For cats, it usually includes rabies and FVRCP. Please bring proof of vaccination or have your vet email it to us before your appointment so we can confirm everything is up to date.
Can you work with senior or special‑needs pets?
Yes. We regularly groom senior pets and those with mobility challenges, anxiety, or other special needs. We may suggest shorter sessions, more frequent breaks, or modified services to keep them comfortable. Please share any medical conditions, recent surgeries, or behavioral concerns when booking, so we can schedule enough time and prepare appropriate handling strategies for your pet.
Questions about services, scheduling, or your pet’s special needs? We’re happy to help.
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